routing number for credit card account??

[bndfishing]

I am a new user and trying to get my Bank of America accounts setup. I downloaded splashmoney 4.0 for smartphone. When I setup a new credit card account, and do the online setup it asks me for a bank routing number along with the account number. The credit cards do not have a routing number. This is for Bank of America all except CA and WA. Do I just not enter a routing number?

[Justin]

You should not be asked for routing numbers if the setup is working for you. Bank of America works, buy it requires activation.

This could be caused by a number of things, one of which is that you have not activated Direct Connect access for your bank account. To do this:

1. Call your bank customer support.
2. Tell them you "wish to activate Direct Connect access for Quicken 2005" (this avoids confusion over what SplashMoney is, and we use the same technology).
3. They may want to charge you a monthly fee for the service. Some banks will waive this if you use direct deposit for your paycheck.
4. Go back to SplashMoney and try setting up your account again. You may have received a different user ID and password for Direct Connect.