SplashMoney desktop "Attempted to access an unnamed file past its end"

[trapitosalsol]

Am trying to install iPhone SplashMoney desktop.
- I've downloaded.
- When I run the program, and before getting sync, a window says "Attempted to access an unnamed file past its end".
- I uninstalled the program and retried, and I get the same message.
- On iPhone (3GS), when I try to sync, a message says "desktop not found".
- I use PC, Windows XP.
- I have a Palm Desktop SplashMoney.
- At no time during the process I asked the old registration number

I have not found threads on this topic.

I'm sorry for my english, help me google translate. I speak Spanish.
Thanks for the help

[Laura]

Please can you submit a support ticket for this.
http://splashdata.helpserve.com/inde...kets&_a=submit

[trapitosalsol]

I do not know what is "support ticket for this", ?

[Laura]

I do not know what is "support ticket for this", ?

Please go to this link
http://splashdata.helpserve.com/inde...kets&_a=submit

[trapitosalsol]

TicketID:

65730